Family Gets Booted Off Southwest Flight After Tweeting Complaint
Nikki Alfonso | | Jul 24, 2014 04:12 AM EDT |
(Photo : Reuters)
Duff Watson, a father from Minneapolis, shared that he and his two daughters were kicked off of their Southwest Airlines flight after he tweeted about a disrespectful agent at the gate.
The family was supposed to be flying from Denver to Minneapolis last Sunday.
Watson narrated that the incident with the "rude" agent happened while he and his daughters, aged 9 and 6, were trying to board the plane through a priority line.
Like Us on Facebook
He shared with ABC News on Wednesday that he has been travelling with the airline for years and being an A-list member, he could board the plane early.
The gate agent, upon seeing his children, said that he wasn't allowed to board with the girls. Watson then asked if they had a new boarding policy, which the agent didn't have an answer to. She instead told Watson that her mind could not be changed.
"We waited, which was fine. I thought she was very rude and wanted to complain to customer service," Watson stated.
After he took down her last name, he took to Twitter to complain.
He posted, "@SouthwestAir and then I get to the gate!!! C39!!! Rudest staff? Kimberly S."
Shortly after the tweet, an announcement was made asking Watson to disembark from the plane. The same agent threatened Watson, saying that if he refused to delete the tweet, she was going to call the police on him.
Watson shared that the agent said he was a safety threat. "I was shocked. There was no use of profanity, there were no threats made. How was I a safety threat?" he added.
Although he hesitated at first, he was forced to delete the tweet and was allowed to re-board the plane.
Southwest Airlines sent Watson an email, apologizing for what had happened. They did not disclose of any disciplinary actions on the agent due to company confidentiality.
The airline gave Watson and his daughters $50 vouchers each, but Watson shared, "I'm not going to fly them again."
©2015 Chinatopix All rights reserved. Do not reproduce without permission
EDITOR'S PICKS
-
Did the Trump administration just announce plans for a trade war with ‘hostile’ China and Russia?
-
US Senate passes Taiwan travel bill slammed by China
-
As Yan Sihong’s family grieves, here are other Chinese students who went missing abroad. Some have never been found
-
Beijing blasts Western critics who ‘smear China’ with the term sharp power
-
China Envoy Seeks to Defuse Tensions With U.S. as a Trade War Brews
-
Singapore's Deputy PM Provides Bitcoin Vote of Confidence Amid China's Blanket Bans
-
China warns investors over risks in overseas virtual currency trading
-
Chinese government most trustworthy: survey
-
Kashima Antlers On Course For Back-To-Back Titles
MOST POPULAR
LATEST NEWS
Zhou Yongkang: China's Former Security Chief Sentenced to Life in Prison
China's former Chief of the Ministry of Public Security, Zhou Yongkang, has been given a life sentence after he was found guilty of abusing his office, bribery and deliberately ... Full Article
TRENDING STORY
-
China Pork Prices Expected to Stabilize As The Supplies Recover
-
Elephone P9000 Smartphone is now on Sale on Amazon India
-
There's a Big Chance Cliffhangers Won't Still Be Resolved When Grey's Anatomy Season 13 Returns
-
Supreme Court Ruled on Samsung vs Apple Dispute for Patent Infringement
-
Microsoft Surface Pro 5 Rumors and Release Date: What is the Latest?