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11/02/2024 03:31:04 pm

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New I.T. Team Hired To Overhaul U.S. Digital Systems After Obamacare Website Debacle

Obamacare

(Photo : REUTERS/Kevin Lamarque ) U.S. President Barack Obama meets with health insurance chief executives at the White House in Washington November 15, 2013.

Washington has hired a team of experts to overhaul the country's technology infrastructure following severe backlash over the failed launch of the Obamacare website that marred the roll out of Obama's signature legislation last year.

Engineer Mike Dickerson - who took a leave from Google to oversee the health care site - is expected to lead a team of 25, some of whom are new hires outside the government.

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The announcement comes days after the General Accountability Office (GAO) released a report detailing the failure of the Department of Health and Human Services' (HHS) Centers for Medicare and Medicaid Services (CMS) in overseeing the Affordable Care Act's website.

The GAO report, which was the centerpiece of a hearing by the House Energy and Commerce Committee on July 31, claimed the CMS took on the development and management of HealthCare.gov "without effective planning or oversight," NBC News learned.

While the CMS worked to repair its mistake, the government has received flak for a failure that cost hundreds of millions.

The report claimed that federally facilitated marketplace obligations recorded on September 2011 had increased from US$56 million to more than US$209 million in February 2014, while data hub requirements rose from US$30 million to about US$85 million.

Sen. Orrin Hatch (R-UT) criticized the government for wasting millions of tax payers' funds to develop a website that didn't work, attributing the failure to "bureaucratic incompetence."

The GAO warned that unless the CMS would develop a mitigation plan, citing proper management and governance processes, significant health care enrollment challenges would continue to persist.

The HHS has since then acknowledged its shortcomings. It claimed to have learned from its mistakes and is working for the improvement of the website.

Meanwhile, the White House said that the new team it created will bring the government's digital services in line with consumer needs and coordinate with state agencies to identify and resolve I.T. design and operability issues.

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