(Photo : Customers receive the empty packages from the online stores)

Some customers complain that they receive the empty packages from the online stores. Journalists find out that it is a new method used by the online store owners to get a high volume of trading. The "creative" method brings troubles to both the customers and the express companies.

Like Us on Facebook

Ms. Jiang, is one of those customers who receive these empty packages. "I was at work on Monday morning, and the express delivery called me and said I have one package. I was confused because I did not order anything online at that time. When I came downstairs, I found out that the package is just a small bag and a cardboard box inside. The sender's name and contact number, without any address."

So why do the online store owners send thousands of these empty packages? One of the store online owners told us that one empty package costs about ten Yuan, and it is almost the same of hiring another person to be the fake customer. Besides, the information of the customer is real, and the inspection system will not find out what is the problem. The new way how the owners get more credit also bother the express companies a lot. The Zhong Tong express already asks their branches around the nation to band the express business from the Taobao owners with high credit.

"Empty packages" is just one of the creative ways of the online owners. It has been an industrial chain that people do business by making up credits and purchasing credits. The end terminal of the chain falls into the students. A parent of a student said that many students will do this work for the Taobao online owners to make money. 

With the respect of the issues, Taobao said their system will verify and justify the trades not only based on the delivery situation, but other information from the sellers and the customers, such as the order activities, the product arrival time, etc. The digit sale inspector Lu Zhenwang said it is really not easy to catch all these activities and inspect the entire trading information.