Like Us on Facebook

WeChat, smartphone, Apps, the mobile internet has be widely used in various enterprises, including the express delivery. In the old days, you have to make a call to the hot line of the express delivery, and the delivery man will come up to pick up the package. Now you just need to install the application of the express delivery company and shake your smartphone to locate your address, then you can directly request the package pick by just using your smartphone. With the development of the mobile internet technology, more and more express delivery companies are going to participate in the battle. Some people working in the express delivery say the mobile internet technology and the logistics localization is the last straw in the competition.

More than ten express delivery companies have their own applications for the smartphone, and there are a few combination applications for the express delivery. A person from the field says it has been a while that they launched the application. Yet few of them really work per the customers' demands.

The journalist tested a few express delivery applications. For the SF Express application, you have to click the "I want to send a package" button, and then shake the phone to locate the address. Although the location is not exactly the accurate address, it is closed by. Filling out the sender's name and phone number, and submit the request. About half hour, the journalist got a call and he claimed he was the delivery man of the SF Express. "Did you just want a package pick up? I am around the address." After hanging up the phone, the status of the order changed to "Processing". 

The manager of the SF Express Hangzhou District says it is almost the same time either you make a hot line call to order or order from the application. The information will be sent to the delivery man's phone.

In addition, the extra function has been updated these days. The customers can share the pictures of the delivery men on the social media. "We will send a message to the receiver the delivery man's picture and his work number. The customer can verify if the man is really our delivery man. This is used to avoid the fraud. "

The new technology helps improve the relationship between the company and the customer. It is expected that it would be the trend in the future for the express delivery services.