Korean Air Went Nuts: VP under Fire over Macadamia Nuts Incident
Vittorio Hernandez | | Dec 08, 2014 09:00 PM EST |
(Photo : Reuters) A customer enjoys a macadamia nut and honey-cream filled miniture chocolate camel at Al Nassma's Camelicious camel farm store in Dubai, July 29, 2009. Dubai's Al Nassma, the world's first brand of chocolate made with camels' milk, intends to expand into Arab markets Japan and the US. REUTERS/Steve Crisp (UNITED ARAB EMIRATES SOCIETY FOOD)
The bratty daughter of the Korean Air CEO caused a delay in the flight of the air carrier on Monday over the failure of the purser to give her order of macadamia nuts in a bowl.
Yonhap reports that Cho got angry because the purser served her the nuts in a plastic bag, instead of a plate as is the standard practice for passengers on business class. Because of his mistake Cho shouted at the purser.
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The "diva" behavior of Cho Hyun-Ah, executive vice president of Korea Air which her family owns, caused public criticism of the female executive's arrogance and led the Land, Infrastructure and Transport Ministry to initiate an investigation if what happened was a violation of aviation safety rules.
A ministry official who spoke to Yonhap on condition that he not be named said all cabin crew are under the command of the captain during a flight. The official said, "Even if she is the vice president of the airline, she was one of passengers and should have been treated as one. The lesson for the flight attendant could have been given after returning to South Korea."
The ministry said if the probe finds a breach, necessary sanctions would be taken against Korea Air.
The New Politics Alliance for Democracy, the main opposition party in South Korea, sought a thorough investigation and blamed Cho for damaging the reputation of the airline. "Why did she have to make all that fuss because of some stupid macadamia nuts?" the party asked, quoted by News.com.au.
Cho blamed the chief flight attendant for the crew not following correctly the airline service manual. She ordered the purser to leave the jet even if it was already moving toward the runway. She insisted if he couldn't follow the service manual, the purser couldn't assure the safety of 250 travelers on board the trip to Seoul which takes 13 hours.
The pilot agreed with Cho and returned the aircraft to its terminal in New York to drop the purser which delayed departure by 11 minutes.
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