Facebook Apologizes For 'Year In Review' Posts
David Curry | | Dec 28, 2014 07:40 AM EST |
Facebook's Year In Review allows users to create a post highlighting some of the big events in 2014, but the algorithm-based post has not been uplifting for some people.
Eric Meyer, a writer and web design consultant, wrote a blog post on how the Year In Review brought up painful memories of his six year old daughter's death.
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"This inadvertent algorithmic cruelty is the result of code that works in the overwhelming majority of cases, reminding people of the awesomeness of their years, showing them selfies at a party or whale spouts from sailing boats or the marina outside their vacation house." Meyer wrote.
But for those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year."
"To show me Rebecca's face and say "Here's what your year looked like!" is jarring. It feels wrong, and coming from an actual person, it would be wrong. Coming from code, it's just unfortunate"
Meyer did not upload the Year In Review, but in classic Facebook fashion it appeared on Meyer's feed to show him what the post would look like.
Facebook does not employ anyone to create the Year In Review posts, it essentially takes some of the most liked and viewed moments, and puts them on the post. This means the good and the bad are jumbled together.
Meyer suggests Facebook should allow users to choose what photos they want to put on the Year In Review, and make sure the post is adequate before pushing it out to friends and family.
Facebook's Jonathan Gheller reached out to Meyer, speaking to The Washington Post "Year In Review was awesome for a lot of people, but clearly in this case we brought him grief rather than joy,"
"It's valuable feedback ...We can do better - I'm very grateful he took the time in his grief to write the blog post."
It is another story showing the inaccuracies of algorithm and also the apathy from Facebook when it comes to moments in people's lives. Facebook recently started calling users "people" and set up an empathy group to resolve conflict of interest.
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