Airbnb Promises to Fight Racism and Gender Discrimination by Hosts
Rina S. | | Jun 10, 2016 02:00 AM EDT |
CEO Brian Chesky expressed his concern at various incidents of gross discrimination and bias.
Airbnb is planning to take steps to curb discriminatory practices by hosts on the home sharing website.
The company has been hit with a barrage of complaints by various groups who claimed they faced prejudice from some of the hosts listed on Airbnb.
Speaking at the company's Open Air technical conference, CEO Brian Chesky expressed his concern over various incidents of gross discrimination and bias.
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Chesky said that the company is looking to bring about technological innovations to ensure that such instances are not repeated in the future. However, he did not provide any specific details about the measures that will be introduced to tackle the issue.
In his brief address to the conference, Chesky said, "There's been a lot of news about prejudice and bias on our platform, and this is a huge issue for us," he added, "We have zero tolerance for it and we will take swift action."
A recent Harvard Business School study found that many Airbnb hosts tend to discriminate against guests with names sounding distinctly black.
The company is also facing a lawsuit from an African-American man who claimed that the home sharing site did not take any action after he was rejected by a host because of his race.
Airbnb has also been slammed by the transgender community after a Hollywood producer revealed that the site ignored her complaints of gender-based discrimination.
The company is now planning to introduce a new program to recruit more under-represented minorities. Airbnb has also engaged civil rights advocate Laura Murphy to help create a new structure of "comprehensive" review of the process of picking guests by Airbnb hosts.
TagsAirbnb, Airbnb Racism, Airbnb gender discrimination, Airbnb racial discrimination, Brian Chesky, Airbnb CEO
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