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11/02/2024 09:41:52 am

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Shanghai Disneyland Recruiting 10,000 Workers to Make the Magic Happen

Shanghai Disneyland is recruiting 10,000 workers to man run its new theme park.

(Photo : Getty Image) Shanghai Disneyland is recruiting 10,000 workers to man its new theme park.

Shanghai Disneyland is recruiting 10,000 new talents from the fields of hospitality, food and beverage, and merchandise to run the new theme park equipped with a number attractions, musical plays and all sorts of retail outlets.

"The theme park industry is relatively small, so there are limited resources available," saod Chris Yoshii, vice-president for economics for Aecom in the Asia-Pacific region. "I don't know of any universities that offer theme-park operations program."

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Currently, the resort has already hired 8,000 workers for Disney's sixth theme park that is due to open in June 16. Hiring for park and hotel operations, food and beverage departments and retail outlets began last October.

As per recruiting agencies, companies usually consider at least seven applicants per position; this means that Disney have screened around 70,000 applicants for the recreational park.

In 2012, Disney initially focused on filling up 100 positions for highly skilled jobs including engineering, design, and other construction-related films. In 2014, the company started a campus roadshow and toured the cities of Anhui, Henan, Shanghai, and Zhejiang to pool talented management students.

About 200 were granted a two-month internship program at the Walt Disney World Resort in Florida. They were also offered a job at Shanghai Disneyland.

Disney also started recruiting 1,000 performers including singers, dancers and musicians. It also organized a handful of job fairs to seek for thousands of potential cooks, cleaners, waiters, and street performers.

"They had no limitations on experience or background, even people coming from a factory would be considered," Sara Wong, Kelly Services' Hong Kong director of recruitment process outsourcing, said. "What they wanted was attitude: The friendly, open quality that would fit into their culture."

Rather than luring workers of its basic compensation, which is likely to be lesser compared with Chinese state-owned firms, Disney utilizes benefits, training and perks such as free passes, according to Kimberly Hubble, executive general manager for recruitment process outsourcing in Asia.

However, California-based Disney wrote in an email that its pay is on par with the domestic market and reflects the workers' responsibilities, Bloomberg reported.

Successful applicants on an entry-level position will receive a monthly pay of 8,000 yuan ($1,230). They will also be offered health and workplace injury insurance, housing allowance and a one-month bonus, Zhou Jian, a 26-year old applicant from Shanxi province said.

Meanwhile, Y.C. Tong, talent acquisition vice president at China RPO group in Hong Kong, warned that Disney should also expect as high as 30 to 40 percent turnover rates.

"Good quality people, once they work for an organization like Disney and gain experience, have a tendency to leave," he said. "Moving from one job to another is how they increase their compensation at a very fast pace."

Disney is also setting a higher standard for China's service industry where domestic parks' standards in terms of cleanliness, customer service, and maintenance are mediocre compared with international operators, Yoshii said.

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